+1-800-238-6177
·
concierge@blackcrowninc.com
·
M - F 8:00AM - 6:00PM | S - S 9:00AM - 2:00PM
Free consultation

Return Policy

RETURN POLICY

Last updated October 1, 2019.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return some items to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached, if applicable. 

RETURN PROCESS 

To return an item, place the item securely in its original packaging and mail your return to the following address:

Black Crown Inc.
Attn: Returns Department
6789 Quail Hill Parkway, Suite 311
Irvine, CA 92603
United States of America
Phone: +1 (800) 238-6177
Fax: +1 (800) 238-6177
concierge@blackcrowninc.com

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.         

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Black Crown Inc.
Attn: Returns Department
6789 Quail Hill Parkway, Suite 311
Irvine, CA 92603
United States of America
Phone: +1 (800) 238-6177
Fax: +1 (800) 238-6177
concierge@blackcrowninc.com